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TERMS & CONDITIONS
 

RATES

Rates are based on single and double occupancy and do not include hotel amenity surcharge or Puerto Rico Tourism Tax. All rates are subject to change until the purchase price is paid in full. All rates are subject to change at any time due to the imposition of taxes or other government charges, or other events beyond Lejos' control. All rates are in U.S. dollars.

 

AGE

Lejos welcomes guests 18 and older. A valid photo I.D. will be required at check in. 

 

GUARANTEE POLICY

All reservations require a valid credit card to guarantee at the time of reservation.

 

PAYMENT

We will charge you for the full amount of your stay when your reservation is processed. By completing your reservation, you authorize us (and any payment processor) to charge your payment card for all bookings you make. We accept all major credit cards as well as PayPal and Venmo. Lejos does not accept prepaid cards, cash nor personal checks.

 

CHECK IN / CHECK OUT

Check in time is 4:00 PM. This time allows for us to make certain your room is pristine before your arrival.  Check-out time is 12 PM. Lejos' members will make every effort to adjust these times to suit your travel times or to arrange for storage of your luggage until your departure. Late check outs are subject to availability and an additional charge. 

CANCELLATION POLICY

We offer free cancellation to requests received at least 30 days prior to your scheduled date of arrival. Cancellation requests received less than 30 days of your  scheduled arrival will incur in a 50% charge of the total stay. Cancellation requests received less than 7 days from arrival will incur in a 100% charge of your stay. No shows, premature departure or otherwise unused days, including those related to weather or transportation timetable and delays, will be charged the full amount of your booked stay. All cancellation requests must be in writing.

 

REFUNDABLE DAMAGE DEPOSIT
Guests will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible. Upon arrival you will be asked to provide a valid credit card and will be charged a 250USD damage deposit.  Damage deposits are fully refundable within 7-days from departure provided there are no charges arising from damage, missing inventory or excessive cleaning. 

 

SMOKING

All guest rooms are non-smoking. If smoke is detected in a guest room, a cleaning fee of 250 USD will be charged.

 

OPEN FLAME / ELECTRIC APPLIANCES

Open flame cooking or operating electric appliances such as electric kettles, coffee machines hot plates and/or microwaves is not permitted in any of our rooms. The use of hair dryers is not allowed in our solar powered rooms. 

 

PETS

We welcome dogs up to 40 lbs. Dogs must be on a leash at all times while on the hotel grounds. Dogs must be in a kennel, and owners present in the room during room service. Dogs are not allowed in the pool or on the pool deck.  A 35USD pet fee will be charged for stays up to three nights. For longer stays an additional 10USD fee will be charged per each additional night of your stay. 

LOST / DAMAGED PROPERTY
Lejos is not responsible for any lost or missing items including money or valuables of any kind. 

DAMAGE TO HOTEL PROPERTY
We reserve the right to charge guests the cost of rectifying damage caused by the guest to the hotel property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit card. Lost or damaged room keys are subject to a 150.00 USD fee. Lost or unreturned key chains have a charge 25.00 USD.

REMOVAL OF HOTEL PROPERTY
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent including wall art, books, linens, towels, mirrors and/or electronics.

COMMERCIAL PHOTOGRAPHY
Commercial photography or video shoot is not permitted at Lejos without written permission from the hotel management.

 

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